About Me
DevOps Engineer with 9 years of experience building, maintaining, and automating CI/CD pipelines, on infrastructure across AWS, Azure, and Alibaba Cloud. With a core background in hands-on deployment automation, my focus has expanded into observability engineering and platform governance. Currently serving as a service stability incident manager as the first line of defense for critical production systems, combining experience in end-to-end CI/CD workflows with distributed tracing, system-wide alert tuning, and scaling operations.
Platform Expertise
Cloud Infrastructure
AWS
Azure
Alibaba Cloud
Infrastructure as Code
Terraform
Ansible
Observability & Monitoring
Dynatrace
Grafana
Datadog
CI/CD & Source Control
Jenkins
GitLab
GitHub
Spinnaker
Containerization & Orchestration
Kubernetes
Docker
Rancher
OpenShift
Artifacts Management
JFrog Artifactory
SonarQube
Nexus
Documentation & Ticketing
Atlassian Jira
ServiceNow
Atlassian Confluence
Backstage
Work Experience
GCash - Mynt Technologies Inc.
Manager, Service Stability Incident Manager
Acted as the first line of defense, led live incident response, technical triage, and stakeholder communication to safeguard application uptime.
Used Datadog distributed tracing to identify system bottlenecks across AWS and Alibaba Cloud environments, provide insights and recommend actions to drive triage toward resolution while maintaining MTTR within SLA.
Key Win: Audited and tuned system-wide alerts, cutting alert noise by 83%, eliminating alert fatigue, and establishing a consistent MTTD less than 5 mins.
Evaluated vendor RFPs and contract specs for the Operations Center managed service to enforce SLAs and IT risk compliance.
ASURION HONG KONG ROHQ LTD.
DevOps Engineer
Monitored enterprise applications using Dynatrace and OpenSearch, to maintain reliability and ensure stability ahead of peak business hours.
Standardized observability practices as a member of the Platform Monitoring Application and Dynatrace Governance teams, deploying usage tracking dashboards to govern license allocation and reduce waste.
Built self-service automations to help engineering teams migrate complex observability workloads and adopt enterprise monitoring tools.
Safeway Philtech Inc.
Senior Software Engineer - DevOps
Deployed and maintained critical applications across Microsoft Azure and legacy infrastructure stacks as a member of an integration support team.
Wrote automated self-healing scripts for recurring system alerts, preventing routine issues from generating cost-incurring incident tickets and reducing system downtime.
Administered Atlassian Jira and Confluence, managing enterprise version upgrades, SSL and TLS certificate renewals, and access governance to streamline team collaboration.
Accenture Inc.
Application Development Analyst - DevOps
Provisioned infrastructure across AWS environments using Terraform and Ansible for POCs and live production for reusability and to eliminate manual configuration drift.
Built and managed end-to-end Continuous Integration Continuous Deployment pipelines with Jenkins for microservice deployments to bring down service downtime.
Configured infrastructure-as-code resource monitoring and alerting via Node.js, exporting custom metrics to Grafana for production visualization.
Managed artifact repositories and Docker image registries using JFrog Artifactory and Amazon ECR to ensure reliable image availability for microservice deployments.
Education & Certifications
Microsoft Azure Fundamentals
Microsoft Certified
Bachelor of Science in Computer Engineering
Nueva Vizcaya State University
Interests & Hobbies
Beyond my work in infrastructure and operations, I spend a lot of time with my camera. I shoot primarily on a Fujifilm X-T30 II, and I’ve found that my annual travels to Japan have helped me sharpen the art of noticing - training myself to look for details in composition and lighting that are easy to miss at first glance. Whether I’m framing a shot or troubleshooting a system, I try to bring that same focus to the task at hand. It’s a useful way to step back from the screen and practice a different kind of observation.
